Warranty Policy

1. The warranty is available only on all jewelry sold directly through the BYTTNERIA website.

2. The warranty applies from the date the customer receives the goods for the first time. 

3. BYTTNERIA’s lifetime warranty covers the cost of repair for only defects resulting from normal wear, such as cleaning, rhodium plating, and loose prongs.

4. The warranty does not cover loss or theft of the jewelry in part or its entirety.

5. The warranty does not cover re-sizes.

6. The customer is liable for any shipping or insurance costs from the customer to the BYTTNERIA office. The warranty will cover only shipping costs and insurance from the BYTTNERIA office to the customer. 

7. BYTTNERIA will not be held liable for expenses, damage, or any loss incurred while the jewelry is not in possession of the company. BYTTNERIA will determine the best way for the jewelry to be returned to the customers.

8. Only BYTTNERIA will determine if a ring is resizable.

9. Any ring re-sized by a 3rd party without the authorization of BYTTNERIA will automatically forfeit the warranty, and BYTTNERIA will not be responsible for any costs or damage incurred.

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